MuniMessage

Secure communication for government.

Modern messaging is common. Government-ready messaging is not.

MuniMessage gives government teams a familiar way to communicate with strong identity, encryption, auditing, retention, records access, and organizational controls built into the platform.

For cities, counties, public safety, public works, emergency management, and multi-agency teams.
MuniMessage is a CMI Software product →
MuniMessage desktop messaging interface MuniMessage mobile interface
Verified government access Azure Government hosting Passkeys and strong identity Records-aware audit and retention

Why MuniMessage?

Familiar messaging with agency-controlled access, encrypted content, and accountable records.

Government organizations connected through a controlled communications environment

Built for government

Designed around government security, records, auditing, retention, and administrative requirements.

Learn more →
Messaging protected with encryption and cryptographic keys

End-to-end encrypted

Messages and attachments are protected with E2EE while preserving authorized records and recovery workflows.

Learn more →
Audit, records search, retention, and export controls

Audit and retention ready

Support for auditing, retention, records search, and information-request workflows.

Learn more →
Controlled messaging across departments, agencies, and approved external users

Modern messaging with guardrails

Direct messages, group conversations, Channels, presence, and read receipts — with strong identity and organizational controls.

Learn more →

Familiar messaging. Less friction.

The everyday communication features users already understand.

Real-Time Messaging

Stay connected with instant, reliable communication.

Group Chats

Start a chat with multiple people — simple and flexible.

Official Channels

Organization-managed channels for departments and updates.

Message Status

See when messages are delivered and read.

Smart Notifications

Stay informed without the noise.

Secure by Design

Auditable and built for government requirements.

Any Device

A consistent experience on desktop, mobile, and web.

Built for the people who serve

Built for the People Who Serve

Whether you're in public safety, city administration, public works, or community services, MuniMessage helps your team communicate securely and efficiently — so you can focus on what matters most.

Explore Use Cases
Built by CMI Software

Decades of public-safety software experience behind MuniMessage.

MuniMessage is a new CMI Software product. CMI has spent more than two decades developing and supporting software for public-safety agencies, with products spanning records management, computer-aided dispatch, corrections and civil processing, and mobile/SaaS access through JusticeConnect.

MuniMessage brings that experience to a standalone secure communications platform for government. It does not require an agency to use CMI CAD or RMS products.

Ready to see how MuniMessage fits your agency?

When signup opens, verify your .gov email with a PIN, then join your agency, request access, or set up a new trial.

Start Free .gov Trial