1
Confirm your agency mailbox
Enter the PIN sent to your government email address.
2
Create or join the agency
After verification, join your existing agency if self-onboarding is enabled, request access if it is restricted, or set up a new agency.
3
Establish administration
For a new agency, confirm its name, available MuniMessage address, and contact details, then complete the initial administrator setup. Joining an existing agency creates an ordinary member account.
4
Choose how coworkers join
New agency administrators choose enrollment rules. For restricted existing agencies, administrator approval sends an email link to continue enrollment.